Shipping policy

SHIPPING AND DELIVERY POLICY

1. Order Processing

Your orders are prepared after payment has been confirmed. Orders are generally handed over to the shipping carrier within [1–3] business days.

During promotional campaigns, periods of high order volume, or special production processes, order processing times may be extended. Customers will be informed in such cases.

2. Delivery Time

Orders handed over to the shipping carrier are estimated to be delivered within [1–5] business days, depending on the delivery address and the carrier’s operating conditions.

The stated timeframes are estimates and may vary due to the carrier’s workload, weather conditions, public holidays, and other reasons beyond our control.

3. Shipping Carrier

Orders are shipped via [SHIPPING CARRIER].

The name of the shipping carrier and the tracking number will be sent to the customer by email or SMS once the order has been handed over to the carrier. If you do not receive the tracking information, you may contact us with your order number.

4. Shipping Fee

The shipping fee is displayed during the order creation and payment process based on the current rates.

[Free shipping is available for orders above a specified amount / Shipping fees are the responsibility of the customer for all orders.]

Free shipping promotions may vary depending on the terms and conditions of each campaign.

5. Delivery Address

When placing an order, you must enter your delivery address, first name, last name, and contact information accurately and completely.

The customer is responsible for any delays resulting from incomplete or incorrect address information, as well as any additional shipping costs that may arise due to reshipment.

6. Undeliverable Orders

For orders returned to us because the customer was not present at the delivery address, the address information was incorrect or incomplete, or delivery was refused, an additional shipping fee may be charged for reshipment.

8. Contact

For questions regarding shipping and delivery, you may contact us at contact@paranoiaorigins.com with your order number.

PARANOIA ORIGINS